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Five9

Utilising cutting-edge technology blended with direct contact centre industry experience, Five9 has a range of solutions to optimise your communication success.

Helping you increase your productivity, improve your customer service, access debtors more quickly and easily, scale with ease, and benefit from a variety of functions to support your business.

Book your free consultation

Why use Five9?

Five9 provides tailored contact centre solutions designed to support a range of businesses.

Utilising cutting-edge technology blended with direct contact centre industry experience, Five9 has a range of solutions to optimise your communication success.

Helping you increase your productivity, improve your customer service, access debtors more quickly and easily, scale with ease, and benefit from a variety of functions to support your business.

What are the benefits of using Five9?

Advanced Routing

Digital Engagement

Self Service

Predictive Dialler

Workforce Optimisation

100% Cloud Based

CRM Integration

Security & Reliability

Regulatory Compliance

Global Voice

Analytics & Reporting

Workflow Automation

UC Integration

Open Platform APIs

Latests news & insights

Take a look at the latest news, insights, materials & content from our resource centre
20 July 2022

BT on strike: Over 40,000 workers to take action

Thousands of workers at telecoms giant BT are to take part in two 24-hour strikes in a row over pay, their union has announced.
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12 July 2022

Silver Lining Summer Conference 2022

From mini golf, to table tennis, discover what Silver Lining gets up to at their company conferences!
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20 June 2022

Charity Golf Day 2022

Sign up for Silver Lining's charity golf day in aid of Naomi House! Click here to find out more about the day
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7 June 2022

Introducing our new website!

Our new, fresh shiny website is now live, we have made some fabulous updates, and given it a make over, check it out today!
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Let's work together

Optimise your workforce with the use of Five9 today! Speak to one of our experts now and join the business who have already made the switch.
03456 83 1111
info@silver-lining.com
The Granary, Whiteley Lane, Fareham,
Hampshire, PO15 6RQ
Contact Form Demo

Latests news & insights

Take a look at the latest news, insights, materials & content from our resource centre
16 September 2024

A New Chapter for Silver Lining: Partnering with Focus Group

At Silver Lining, we are thrilled to announce our partnership with Focus Group, marking a major milestone in our journey.
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Certifications & Industry Compliance

We are proud to present a list of our certifications which each and every one of the Silver Lining family uphold and work to. They are a testament to the hard work and dedication our team put in to their work and the values we have as a business.
Silver Lining Logo Focus Group
© Silver Lining Convergence Ltd
Registered Company Number: 06212357
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