Why Cybersecurity Companies Matter More Than Ever

The Cybersecurity Industry plays a crucial role in today's connected world. With digital threats growing more sophisticated daily, businesses need expert protection against cyber threats that could compromise sensitive data and expose security flaws. According to a recent report, cybercrime costs are expected to reach £8.1 trillion annually by 2025, up from £2.3 trillion in 2015, underscoring the increasing demand for robust cybersecurity solutions.

Most organisations simply don't have the internal resources to stay ahead of evolving security risks. This is where professional cybersecurity companies step in, offering specialised knowledge and security tools to defend against attacks.

The Evolving Threat Landscape

The cybersecurity battlefield is constantly shifting as attackers develop new techniques to bypass security measures. Modern cyber threats include:

Advanced Persistent Threats (APTs) that remain undetected for extended periods while extracting valuable data.

Supply chain attacks target less secure elements in your business network to gain access to primary targets.

Zero-day exploits that leverage previously unknown vulnerabilities before patches become available.

Cybersecurity companies invest heavily in research to identify these evolving cyber threats before they can impact your business.

In today's fast-paced, digital landscape, businesses face the relentless challenge of staying ahead in a fiercely competitive market. The solution? Embracing a digital transformation strategy.

By integrating cutting-edge technology, businesses can redefine their operations, increase efficiency and deliver unparalleled client experiences. The journey may appear daunting, but with an expert digital transformation strategy, companies can seamlessly navigate this transition, ensuring they not only survive but thrive.

Have you considered the transformative power of digital solutions in reshaping your business and accelerating towards the future?

Key Takeaways

Did you know that about 70% of digital transformations fail to achieve their goals? This stems from lack of strategic direction and poor execution. 

So how can a business get better results? The answer lies in a comprehensive and methodical approach to digital transformation. A successful transformation program involves more than just adopting new technology; it requires a fundamental shift in culture, processes, and organisational mindset. 

This article will walk you through the essential steps and best practices that ensure your digital transformation program is not only launched successfully, but also thrives in the changing market.

By 2026, more than 75% of organisations will adopt digital transformation as a core business strategy. But here's the catch - only a fraction will get it right.

Right now, the pressure to adapt is real. From customers expecting faster service to competitors launching smarter products and supply chains being disrupted overnight - there's a lot that you need to keep up with. 

This is where digital transformation comes in.

Digital transformation is all about solving problems by steps like cost cutting, marketing to improve customer loyalty, and in general, making better, data-driven decisions. 

In this article, we'll break down the most practical and proven digital transformation solutions available today, and how companies can apply them to stay competitive in an economy that won't wait for anyone.

So What's Happening with Skype?

Is Skype really shutting down?

Yes, it is.

Microsoft just announced Skype will completely shut down on 5th May 2025.

This means all those video calls, messages, and file sharing you've been doing on Skype will stop working.

You might be thinking, "What about all my contacts and chat history?" or "What if I have Skype credit?"

Don't worry.

We've got answers to all these questions below.

Why Is Microsoft Getting Rid of Skype?

Microsoft isn't just killing Skype for fun.

They're focusing on Teams now because that's where most people are going.

Here's what's actually happening:

  1. Fewer people using Skype: The number of Skype users has dropped by about 27% in the last three years. Meanwhile, Teams now has over 320 million people using it every month.
  2. Too many similar products: Microsoft doesn't want to keep updating two platforms that do mostly the same things.
  3. Teams does more stuff: Teams works better for both work and personal use with more features than Skype ever had.

Microsoft's communications director put it simply: "Teams is the future, Skype had its time."

When Exactly Will Skype Stop Working?

Microsoft has a plan for shutting everything down:

After 5th May, when you open Skype, it won't connect to anything.

It'll be completely dead.

How Will This Affect You?

If You Use Skype for Personal Stuff

You'll lose all your chat history and contacts unless you download them before the shutdown.

Microsoft will give you a tool to save all this stuff until June 2025.

Any Skype credit you have will be refunded.

If Your Business Uses Skype

You need to act faster.

Many companies still use Skype for Business, and it's going away too.

You should:

If You Make Apps That Work with Skype

You'll need to change your apps to work with something else.

Microsoft says they'll help with this, but they haven't given much detail yet.

Using Teams Instead: A Chance to Update How You Work

If your company uses Skype, this is actually a good time to improve how you communicate.

Moving to Teams can make everything work better because:

  1. Everything in one place: Teams puts chats, meetings, calls, and working on documents all in the same app.
  2. Better for teamwork: You can edit documents together, manage projects, and add other apps Teams works with.
  3. Less switching between apps: Having everything in one system saves time and reduces confusion.
  4. Better security: Teams has stronger security and data protection than Skype ever did.
  5. Works well for remote teams: As more people work from home, Teams has tools made just for that.

Some companies that switched from Skype to Teams saw huge improvements.

A UK bank with 2,500 employees found teams worked together 32% better and sent 45% fewer emails after switching to Teams.

Telecom changes always seem to catch the eye, and recent news about Avaya has sparked quite a discussion.

Avaya has introduced a new requirement for its cloud contact centre: customers must now commit to a minimum of 200 seats each month.

This move is clearly aimed at larger enterprises that can easily meet the 200-seat threshold. For smaller operations, the change may mean paying for more capacity than needed or waiting for upcoming products that promise a better fit.

Avaya’s New 200 Seat Requirement

Under the new rule, customers who wish to use Avaya’s cloud contact centre must purchase at least 200 seats. The system allows users to mix options from Essentials Digital, Essentials Voice, and Advanced variants.

This offers a degree of flexibility, even though the overall commitment remains high.

For companies with smaller teams, the new rule may feel like an unexpected leap into uncharted territory.

The Backdrop of the Change

Avaya’s history has been marked by both successes and struggles. The company has faced financial challenges and undergone significant leadership changes over the years.

It has even had to seek Chapter 11 protection on more than one occasion.
During one memorable period, the former CEO was widely praised for guiding the company through turbulent times.

Since then, under new leadership, Avaya has shifted its focus towards catering to larger customers, and the new 200-seat rule is a clear reflection of that strategy.

This change can be likened to a scenario where a supplier decides to deal only with superstores instead of small shops. Such a shift can unsettle many customers who have relied on a more tailored approach in the past.

 

The Essence of Managed IT Services

Picture this: handing over the tangled web of IT management to a team of expert third-party specialists. That is what managed IT services are all about.

They cover everything from constant monitoring and routine upkeep to robust support across various systems, including cloud solutions and cybersecurity defences.

When you team up with a company to work as your managed service provider, you should get the following:

Working with a managed service provider, such as Silver Lining, means you're not left wrestling with technical issues, and you can focus on growth and innovation.

Guiding Your Digital Transformation Journey

We have been discussing this in depth over the last few weeks. To summarise, Digital transformation isn't just a fancy word, it's essential for businesses that want to stand out and move forward.

It involves weaving digital technology into every corner of your business, changing how you interact with customers and run your operations.

Managed IT services can serve as your experienced guide on this journey, helping you to: 

Here are a few ways managed services support your digital transformation journey:

Every business that has embraced this approach has seen a positive shift in its work, making the path to digital transformation less bumpy.

 

Build a Winning IT Roadmap for Business Transformation in 2025

Let’s face it, keeping up with technology changes feels like chasing a speeding train. One day you’re ahead, the next you’re scrambling to adapt. But here’s the thing – a rock-solid IT roadmap isn’t just nice to have. It’s your golden ticket to staying competitive, future-proofing operations, and smashing those business goals.

This year, digital transformation isn’t optional. It’s survival. So, how do you create an IT roadmap that actually works?

What is Digital Business Transformation?

Before we can dive into a digital transformation roadmap, we need to understand what makes a successful digital transformation strategy. Think of digital transformation like updating your phone’s OS—it’s never truly “done.” While traditional overhauls have start and end dates, this journey thrives on constant evolution with the digital landscape. It’s less about installing new technologies and more about rewiring your company’s mindset. Imagine a workplace where teams experiment freely, failures become stepping stones, and innovation isn’t a department—it’s the air everyone breathes.

In markets where competitors move at an increasingly fast speed, standing still is considered to be regression. The majority of businesses are already on a digital transformation journey, not because they’re bored, but because they’ve realised their business models either adapt or expire. It’s about asking, “How can a digital lens sharpen our customer experience? Our workflows? Our agility?” The answer isn’t a project plan—it’s a cultural revolution.

If your strategy still treats tech upgrades as checkboxes, you’re playing catch-up. True transformation means building an organisation that tolerates change and continuously looks at ways to improve. The only wrong move to do this year is refusing to move at all.

Why Your Business Needs an IT Roadmap for Transformation

Think of your IT roadmap as Google Maps for business transformation. Without it, you’re driving blindfolded.

We will throw some statistics your way to further emphasise the importance of implementing a successful transformation in this increasingly digital era.

Research shows 74% of organisations prioritise digital transformation to outpace competitors, and companies with clear roadmaps are 2.3x more likely to hit strategic goals. The stakes are high, and 89% of leaders say that aligning tech with business needs directly fuels growth. Whether you’re overhauling legacy systems or integrating AI, a roadmap turns chaos into clarity.

What exactly is an IT roadmap for business transformation?

An IT roadmap is a strategic blueprint that aligns technology upgrades with your business models and long-term objectives. It starts by diagnosing your current tech health—identifying outdated systems, data silos, or security vulnerabilities. Next, it defines where you want to be, whether that’s adopting AI-driven analytics or migrating to hybrid cloud infrastructure. Finally, it outlines the “how”: budgets, timelines, and key performance indicators (KPIs) to measure success. Essentially, it’s the bridge between today’s tech limitations and tomorrow’s innovation.

How do I align IT changes with customer experience?

Start by mapping the customer journey to pinpoint pain points. For instance, 68% of customers abandon brands due to poor digital experiences. Prioritise tech that automates support (like AI chatbots for instant queries), personalises interactions (using data analytics to tailor offers), and simplifies transactions (think one-click payment systems). The key is to ensure every tech investment solves a real customer problem, not just adds shiny new tools.

What’s the biggest mistake businesses make with IT roadmaps?

The pitfall? Adopting new technologies without linking them to business goals. Investing in blockchain or metaverse tools might sound exciting, but without a clear “why,” it’s like buying a sports car for a school run. Ask yourself, "Will this cut operational costs by 20%? Can it reduce employee onboarding time? Does it align with our 3-year growth plan?" If the answer isn’t a resounding “yes,” rethink the investment.

How long does building a roadmap take?

While it’s not a weekend project, most businesses finalise their roadmap in 6–12 weeks. Start with a 2-week audit of existing systems, followed by a week defining transformation initiatives. Spend another week prioritising based on impact, and cap it off with 2 weeks setting KPIs and timelines. A good idea would be to involve cross-functional teams early to avoid bottlenecks later.

What stats prove roadmaps work?

The numbers don’t lie. Companies with clear roadmaps achieve 35% faster project delivery and hit ROI targets 91% of the time within 18 months. Even employees benefit with 63% adapting faster to changes when roadmaps are transparently shared. In short, a roadmap isn’t just a plan—it’s a productivity multiplier.

Digital transformation consulting is the hot topic everyone keeps buzzing about.

Have you ever felt that tug in your gut, wondering if your company is missing out on new, innovative methods and technology? Heard stories of others thriving while you feel stuck sorting out chaos in your supply chain or stumped on boosting the customer experience. You are not alone.

We have watched one business after another wrestle with old-school processes and outdated digital technologies. They try patchwork fixes and end up more tangled than before making it feel like a never ending uphill run.

Then you hear your competition brag about all the upgrades they have introduced. Better analytics. Real-time data. Machine learning. Automation across the board. They seem to accelerate while you watch from the sidelines.

This is where a transformation consultant would step in to look at digital transformation strategies. No complicated language. No stuffy talk. Just clear steps toward a fresh future.

Why Bother With Digital Transformation Services

Yes, the phrase digital transformation sounds fancy. A few years ago, it felt like a passing trend. Now it feels like the only way to keep pace and avoid a slump. A successful digital transformation takes you beyond old methods that slow down your entire flow.

Think about these everyday struggles:

We have seen these issues across every type of company you could name. And it is tiring.

When you embrace this strategy and reimagine your current setup, you move from headaches to a clear direction. That shift is not just about technology either. It is about culture. It is about people. It is about using digital capabilities in a way that frees you to focus on what actually matters.

The Heart of a Successful Digital Transformation Consulting Services

At its core, digital transformation is about:

When these pieces align, you see increased gains and less stress. You can spot hidden issues earlier. You can pivot faster. You also find your teams more open to new ideas. That is where digital transformation consulting can lead the charge.

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