Five9

Utilising cutting-edge technology blended with direct contact centre industry experience, Five9 has a range of solutions to optimise your communication success.

Helping you increase your productivity, improve your customer service, access debtors more quickly and easily, scale with ease, and benefit from a variety of functions to support your business.

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Why use Five9?

Five9 provides tailored contact centre solutions designed to support a range of businesses.

Utilising cutting-edge technology blended with direct contact centre industry experience, Five9 has a range of solutions to optimise your communication success.

Helping you increase your productivity, improve your customer service, access debtors more quickly and easily, scale with ease, and benefit from a variety of functions to support your business.

What are the benefits of using Five9?

Advanced Routing

Digital Engagement

Self Service

Predictive Dialler

Workforce Optimisation

100% Cloud Based

CRM Integration

Security & Reliability

Regulatory Compliance

Global Voice

Analytics & Reporting

Workflow Automation

UC Integration

Open Platform APIs

Latests news & insights

Take a look at the latest news, insights, materials & content from our resource centre

Whitepapers

6 May 2022

Forward Thinking with Lawcomm

Our latest thought-provoking interview with Bill Dhariwal from Lawcomm Solicitors about the future of the professional practice.

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Whitepapers

6 May 2022

Forward Thinking with Ellis Jones

Our latest thought-provoking interview with Nigel Smith from Ellis Jones Solicitors about the future of the professional practice.

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Blog Posts

26 April 2022

Silver Lining's Easter Wonderland 2022

At the beginning of April we held our annual Easter Fete on behalf of Naomi House & Jacks Place full of fun games and chocolate.

Read the article

Blog Posts

7 February 2022

Future-proofing your remote working payment strategy

There has been an enormous shift in employees working remotely, nowadays businesses are forced to evolve or fail.

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Let's work together

Optimise your workforce with the use of Five9 today! Speak to one of our experts now and join the business who have already made the switch.

03456 83 1111

info@silver-lining.com

The Granary, Whiteley Lane, Fareham,
Hampshire, PO15 6RQ

Latests news & insights

Take a look at the latest news, insights, materials & content from our resource centre

Blog Posts

8 September 2024

VoIP vs Traditional Phone Systems

Explore the key differences between VoIP and traditional phone systems to determine which is best for your business.

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Certifications & Industry Compliance

We are proud to present a list of our certifications which each and every one of the Silver Lining family uphold and work to. They are a testament to the hard work and dedication our team put in to their work and the values we have as a business.