Five9

Utilising cutting-edge technology blended with direct contact centre industry experience, Five9 has a range of solutions to optimise your communication success.

Helping you increase your productivity, improve your customer service, access debtors more quickly and easily, scale with ease, and benefit from a variety of functions to support your business.

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Why use Five9?

Five9 provides tailored contact centre solutions designed to support a range of businesses.

Utilising cutting-edge technology blended with direct contact centre industry experience, Five9 has a range of solutions to optimise your communication success.

Helping you increase your productivity, improve your customer service, access debtors more quickly and easily, scale with ease, and benefit from a variety of functions to support your business.

What are the benefits of using Five9?

Advanced Routing

Digital Engagement

Self Service

Predictive Dialler

Workforce Optimisation

100% Cloud Based

CRM Integration

Security & Reliability

Regulatory Compliance

Global Voice

Analytics & Reporting

Workflow Automation

UC Integration

Open Platform APIs

Latests news & insights

Take a look at the latest news, insights, materials & content from our resource centre

Blog Posts

22 February 2024

The DarkGate Threat: Malware Through Microsoft Teams

Cybercriminals have shifted towards using the DarkGate malware loader as their primary tool for initial penetration into corporate networks.

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Blog Posts

12 February 2024

4G and 5G Transforming London's Tube Network

As we enter the digital age, it's unsurprising that the London Underground needed an upgrade for better connectivity.

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Blog Posts

6 February 2024

Celebrating Safer Internet Day: Embracing Digital Security

Safer Internet Day has never been more paramount in an era when our lives are increasingly intertwined with the digital world.

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Blog Posts

31 January 2024

Beyond the Dial Tone: VoIP 2024

Voice over Internet Protocol remains a dependable and affordable option. We will see what 2024 brings in this blog!

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Let's work together

Optimise your workforce with the use of Five9 today! Speak to one of our experts now and join the business who have already made the switch.

03456 83 1111

info@silver-lining.com

The Granary, Whiteley Lane, Fareham,
Hampshire, PO15 6RQ

Latests news & insights

Take a look at the latest news, insights, materials & content from our resource centre

Blog Posts

7 October 2024

Cybersecurity Risk Management Framework: Best Practices Against Cyber Attacks

In this blog, we'll explore frequently asked questions about cybersecurity risk management, dive into key strategies, and offer insights.

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Certifications & Industry Compliance

We are proud to present a list of our certifications which each and every one of the Silver Lining family uphold and work to. They are a testament to the hard work and dedication our team put in to their work and the values we have as a business.