Five9

Utilising cutting-edge technology blended with direct contact centre industry experience, Five9 has a range of solutions to optimise your communication success.

Helping you increase your productivity, improve your customer service, access debtors more quickly and easily, scale with ease, and benefit from a variety of functions to support your business.

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Why use Five9?

Five9 provides tailored contact centre solutions designed to support a range of businesses.

Utilising cutting-edge technology blended with direct contact centre industry experience, Five9 has a range of solutions to optimise your communication success.

Helping you increase your productivity, improve your customer service, access debtors more quickly and easily, scale with ease, and benefit from a variety of functions to support your business.

What are the benefits of using Five9?

Advanced Routing

Digital Engagement

Self Service

Predictive Dialler

Workforce Optimisation

100% Cloud Based

CRM Integration

Security & Reliability

Regulatory Compliance

Global Voice

Analytics & Reporting

Workflow Automation

UC Integration

Open Platform APIs

Latests news & insights

Take a look at the latest news, insights, materials & content from our resource centre

Blog Posts

31 January 2024

Beyond the Dial Tone: VoIP 2024

Voice over Internet Protocol remains a dependable and affordable option. We will see what 2024 brings in this blog!

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Blog Posts

26 January 2024

Data Privacy Day: 10 Ways Safeguard Your Information

If your calendar doesn't mark January 28 as Data Privacy Day this Saturday, it's crucial to be aware.

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Blog Posts

10 January 2024

7 Cyber Security Threat Trends To Watch Out For In 2024

As the new year starts, it's a chance to identify the major cyber security threat trends and find ways to better protect ourselves.

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Blog Posts

5 January 2024

Exploring Recent Trends in Generative AI

Generative AI, a subset of artificial intelligence, has recently been making waves in the tech world.

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Let's work together

Optimise your workforce with the use of Five9 today! Speak to one of our experts now and join the business who have already made the switch.

03456 83 1111

info@silver-lining.com

The Granary, Whiteley Lane, Fareham,
Hampshire, PO15 6RQ

Latests news & insights

Take a look at the latest news, insights, materials & content from our resource centre

Blog Posts Videos

5 April 2024

GAME ON 2024! Charity Stream For Naomi House & Jacksplace

Silver Lining staff member took part in a 12-hour charity stream called "Game On," which aimed to raise funds for Naomi House & Jacksplacce

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Certifications & Industry Compliance

We are proud to present a list of our certifications which each and every one of the Silver Lining family uphold and work to. They are a testament to the hard work and dedication our team put in to their work and the values we have as a business.