Five9

Utilising cutting-edge technology blended with direct contact centre industry experience, Five9 has a range of solutions to optimise your communication success.

Helping you increase your productivity, improve your customer service, access debtors more quickly and easily, scale with ease, and benefit from a variety of functions to support your business.

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Why use Five9?

Five9 provides tailored contact centre solutions designed to support a range of businesses.

Utilising cutting-edge technology blended with direct contact centre industry experience, Five9 has a range of solutions to optimise your communication success.

Helping you increase your productivity, improve your customer service, access debtors more quickly and easily, scale with ease, and benefit from a variety of functions to support your business.

What are the benefits of using Five9?

Advanced Routing

Digital Engagement

Self Service

Predictive Dialler

Workforce Optimisation

100% Cloud Based

CRM Integration

Security & Reliability

Regulatory Compliance

Global Voice

Analytics & Reporting

Workflow Automation

UC Integration

Open Platform APIs

Latests news & insights

Take a look at the latest news, insights, materials & content from our resource centre

Blog Posts Videos

3 April 2023

GAME ON 2023! Charity Stream for Naomi House

Silver Lining staff member took part in a 12-hour charity stream called "Game On," which aimed to raise funds for Naomi House

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Blog Posts

27 March 2023

Reddit Phishing Scam - The Latest Victim of a Spear Phishing Attack

Reddit Phishing scam is the most recent data breach.

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Events

14 March 2023

Easter Fete 2023!

Celebrate Easter with Silver Lining and help support some incredible charities!

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Blog Posts

2 March 2023

Cloud PC is Revolutionary

By eliminating reliance on physical hardware, companies can stay connected regardless of where their employees are.

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Let's work together

Optimise your workforce with the use of Five9 today! Speak to one of our experts now and join the business who have already made the switch.

03456 83 1111

info@silver-lining.com

The Granary, Whiteley Lane, Fareham,
Hampshire, PO15 6RQ

Latests news & insights

Take a look at the latest news, insights, materials & content from our resource centre

Blog Posts

17 September 2024

Cybersecurity Compliance Services | Comprehensive Cyber Security Solutions

This blog will cover the critical aspects of cybersecurity, answer common questions, & offer actionable insights to safeguard your business.

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Certifications & Industry Compliance

We are proud to present a list of our certifications which each and every one of the Silver Lining family uphold and work to. They are a testament to the hard work and dedication our team put in to their work and the values we have as a business.