Five9

Utilising cutting-edge technology blended with direct contact centre industry experience, Five9 has a range of solutions to optimise your communication success.

Helping you increase your productivity, improve your customer service, access debtors more quickly and easily, scale with ease, and benefit from a variety of functions to support your business.

Book your free consultation

Why use Five9?

Five9 provides tailored contact centre solutions designed to support a range of businesses.

Utilising cutting-edge technology blended with direct contact centre industry experience, Five9 has a range of solutions to optimise your communication success.

Helping you increase your productivity, improve your customer service, access debtors more quickly and easily, scale with ease, and benefit from a variety of functions to support your business.

What are the benefits of using Five9?

Advanced Routing

Digital Engagement

Self Service

Predictive Dialler

Workforce Optimisation

100% Cloud Based

CRM Integration

Security & Reliability

Regulatory Compliance

Global Voice

Analytics & Reporting

Workflow Automation

UC Integration

Open Platform APIs

Latests news & insights

Take a look at the latest news, insights, materials & content from our resource centre

Blog Posts

17 July 2023

What Are The 12 PCI DSS Requirements?

To handle cardholder data, businesses must comply with the Payment Card Industry Data Security Standard.

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Blog Posts

6 July 2023

Threads By Meta: Will it Kill Twitter?

Meta today has dropped its long-awaited competitor to Twitter which has been branded as the 'friendly' alternative to Twitter.

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Blog Posts

4 July 2023

Essential Tips For Accepting Card Payments Over The Phone

Find out the best way to take credit card payments over the phone while staying compliant.

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Events

23 June 2023

Raising the Bar: Our Journey as Best Apprentice Employer (SME)

We win Best Apprentice Employer (SME)

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Let's work together

Optimise your workforce with the use of Five9 today! Speak to one of our experts now and join the business who have already made the switch.

03456 83 1111

info@silver-lining.com

The Granary, Whiteley Lane, Fareham,
Hampshire, PO15 6RQ

Latests news & insights

Take a look at the latest news, insights, materials & content from our resource centre

Blog Posts

9 October 2024

The Ultimate Guide to Managed IT Services For Startups

In this guide, we'll cover everything you need to know about managed IT services for startups, and small businesses.

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Certifications & Industry Compliance

We are proud to present a list of our certifications which each and every one of the Silver Lining family uphold and work to. They are a testament to the hard work and dedication our team put in to their work and the values we have as a business.