Five9

Utilising cutting-edge technology blended with direct contact centre industry experience, Five9 has a range of solutions to optimise your communication success.

Helping you increase your productivity, improve your customer service, access debtors more quickly and easily, scale with ease, and benefit from a variety of functions to support your business.

Book your free consultation

Why use Five9?

Five9 provides tailored contact centre solutions designed to support a range of businesses.

Utilising cutting-edge technology blended with direct contact centre industry experience, Five9 has a range of solutions to optimise your communication success.

Helping you increase your productivity, improve your customer service, access debtors more quickly and easily, scale with ease, and benefit from a variety of functions to support your business.

What are the benefits of using Five9?

Advanced Routing

Digital Engagement

Self Service

Predictive Dialler

Workforce Optimisation

100% Cloud Based

CRM Integration

Security & Reliability

Regulatory Compliance

Global Voice

Analytics & Reporting

Workflow Automation

UC Integration

Open Platform APIs

Latests news & insights

Take a look at the latest news, insights, materials & content from our resource centre

Blog Posts

14 November 2023

Increase Your Business Productivity With VoIP

Understanding the new telephony system that will replace PSTN by December 2025 is essential because of the upcoming switch-off.

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Blog Posts

25 October 2023

How Deepfakes Have Integrated Themselves Into Everyday Life

Deepfake is a type of artificial intelligence used to create persuasive counterfeit images, audio and video materials.

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Blog Posts

25 September 2023

The PSTN and ISDN Switch Off Explained

Over the next few years, BT is phasing out its ISDN services and will move to a fully digital network utilising IP.

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Blog Posts

21 September 2023

Cyber Security Attack Left Vegas In Blackout

Hotel and Entertainment giant MGM Resorts battled a widespread outage after a cyberattack forced it to shut down its systems.

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Let's work together

Optimise your workforce with the use of Five9 today! Speak to one of our experts now and join the business who have already made the switch.

03456 83 1111

info@silver-lining.com

The Granary, Whiteley Lane, Fareham,
Hampshire, PO15 6RQ

Latests news & insights

Take a look at the latest news, insights, materials & content from our resource centre

Blog Posts

15 October 2024

A Comprehensive Guide to Data Backup Strategies For Business Continuity

A reliable backup strategy is essential for businesses. This guide provides key methods, FAQs, & practices to keep your data protected.

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Certifications & Industry Compliance

We are proud to present a list of our certifications which each and every one of the Silver Lining family uphold and work to. They are a testament to the hard work and dedication our team put in to their work and the values we have as a business.