Five9

Utilising cutting-edge technology blended with direct contact centre industry experience, Five9 has a range of solutions to optimise your communication success.

Helping you increase your productivity, improve your customer service, access debtors more quickly and easily, scale with ease, and benefit from a variety of functions to support your business.

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Why use Five9?

Five9 provides tailored contact centre solutions designed to support a range of businesses.

Utilising cutting-edge technology blended with direct contact centre industry experience, Five9 has a range of solutions to optimise your communication success.

Helping you increase your productivity, improve your customer service, access debtors more quickly and easily, scale with ease, and benefit from a variety of functions to support your business.

What are the benefits of using Five9?

Advanced Routing

Digital Engagement

Self Service

Predictive Dialler

Workforce Optimisation

100% Cloud Based

CRM Integration

Security & Reliability

Regulatory Compliance

Global Voice

Analytics & Reporting

Workflow Automation

UC Integration

Open Platform APIs

Latests news & insights

Take a look at the latest news, insights, materials & content from our resource centre

Guides

12 March 2024

Top 10 Reasons for Managed IT

Elevate your business and workforce with an efficient and secure delivery of managed IT Services.

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Guides

12 March 2024

Silver Lining Brochure

Working With You To Build Your Perfect IT & Telecoms Solutions

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Blog Posts

11 March 2024

Exploring Managed IT: The Advantages of Proactive Monitoring

This approach employs techniques and tools to identify and address potential problems before they escalate into significant issues.

Learn More

Blog Posts

22 February 2024

The DarkGate Threat: Malware Through Microsoft Teams

Cybercriminals have shifted towards using the DarkGate malware loader as their primary tool for initial penetration into corporate networks.

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Let's work together

Optimise your workforce with the use of Five9 today! Speak to one of our experts now and join the business who have already made the switch.

03456 83 1111

info@silver-lining.com

The Granary, Whiteley Lane, Fareham,
Hampshire, PO15 6RQ

Latests news & insights

Take a look at the latest news, insights, materials & content from our resource centre

Blog Posts

22 October 2024

10 Reasons Why Managed Remote IT Support Services Are Essential for Modern Businesses

In this article, we’ll explain why managed remote IT support services are essential, how they keep your systems efficient.

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Certifications & Industry Compliance

We are proud to present a list of our certifications which each and every one of the Silver Lining family uphold and work to. They are a testament to the hard work and dedication our team put in to their work and the values we have as a business.