1st Line Apprentice

Published on:
March 9, 2022
Position:
Full Time
Salary:
Apprentice Wage

Responsibilities:

• First point of contact for all incidents/requests via email and phone calls
• Escalating issues when appropriate
• Provide efficient and professional customer support at all times
• Perform and maintain daily system checks
• Updating IT records and documentation to ISO Standards
• Site Visits where appropriate
• Installation/Maintenance/Configuration of a variety of Infrastructure, Networking and Telephony Equipment.
• Participating in a 24/7 on call rota

Company benefits:

• On-site parking
• 20 days holiday per annum + bank holidays (You will also receive one extra day holiday per year of service up to 25 days)
• Pension scheme

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© Silver Lining Convergence Ltd
Registered Company Number: 06212357
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